Businesses and people, both LOVE technology. The smell of a freshly opened box, the hum after the first power-up, the crisp speed of the initial load… It’s all very exciting, no matter what the new…

I just got back from Babies-R-Us, and I have to admit that I have never been more thoroughly disgusted in the physical arrangement of a retail outlet. I was visiting Babies-R-Us since my boss is…

You hear it a lot as a consumer in today’s marketplace. You hear it almost every time anything goes wrong from the “service” representative that is “assisting” you. “I wish there was something I could…