PapaJohn’s Usability Study (Portfolio Piece)
For: Kent State University, UX Masters Program Role: Student, UX Lead When: Spring 2020 Summary In this hypothetical scenario, PapaJohn’s has hired our design team to research the usability of their desktop ordering interface. Skills Applied Screener Questionaire Usability Scenarios Usability Tasks Remote Interviews Recording Forensics Interview Synthesis Quantitative Tasks Analysis Executive Communitcation Problem In…